New Business account Frozen - FICA

<p>It is now more than a week that I have been struggling to get my new, startup business account sorted out due to FICA freezing it.</p> <p>Firstly the account was opened on the 24th of March 2017 at a branch after having to go back 6 times due to the people in the branch not giving us the correct information they needed and no one at the branch even mentioned that the FICA dosuments is not correct..</p> <p>Secondly they did not let me know that it is going to be frozen. I just one day could not transact anymore. If they phoned me and told me to bring in something or go somewhere, it would have been done.</p> <p>Thirdly after contacting them and at last getting someone to asssit in getting the outstanidng stuff submitted, it is a week later and the account is still frozen, So much so that no payment can go in or debit order can go off.</p> <p>I phoned at least 10 times and I dont get anywhere. Looks like FNB only cares for the big compnaies as I am working for one of the big comopanies and thye get preferential treatment but the small startup business is not important.</p>