New Business account

Opened a Business account on the 8th of October and still not able to transact. All FICA documentation has been sent through and online banking shows as compliant. Secure chat is a waste of time they are unable to help and just give telephone numbers to call. Must have called 4 or 5 times in the last 3 weeks and the issue is still not resolved. I opened the account to move from Nebank because of poor service. FNB is a LOT worse.