New Business Account

I app**** Online to open an FNB Business account on the 20/02/2015. My account was finally opened on the 05/03/2015. I was informed that my bank card would be delivered to me. Today I called to find out where my card is only to be informed that FNB has not informed the courier company to deliver my card so it is still at the courier company. This whole process has to date taken 20 days !!! I can go to any other bank and have a business account opened in 1 day. I have now been told that I must wait a further 48 hours and who knows if anything will happen then?? I am not prepared to wait longer than 24 hours. I have paid a small amount of money into my business account number *** as instructed by FNB to do so and FNB will have to close the account and refund my money should I not have an explanation as to why this has taken so long by tomorrow (Tuesday 10/03/2015)