New Application Documents Insufficient

Responded to FNB's E-Wallet Marketing campaign for new account. Past week I was contacted by the FNB to open new Gold Cheque Account. All wen well until the delivery period. I was notified of the required documents which was my ID and proof of residence. I supp**** the courier company with the above mentioned docs, the response was: we do not accept statements from a doctor and that is the only document I have that come to the house address the rest come to my business address. I then requested the gentlemen to return the card back to FNB. FNB called again on Tuesday and advised that I must go to the police station and write an affidavit of which I did this morning. On his (courier) arrival, the docs are still not sufficient....the do not accept an affidavit.<br> <br> It would have been very nice for the caller to notify me of such requirements before wasting my time and petrol going to the police station during working hours. I am not very happy at will the way thing had to turn up, I was very happy to be their customer but now it seems they don't keep their promises.