LW
Louise W

1 reviews | Active since Jul 2016

25 Oct 2016, 11:37

New Account - "Linking" Problems

<p>My husband moved over from ABSA to FNB. From the start, FNB didnt link his profile correctly, causing him not to earn Ebucks for more than a year. After 2 months of emails his account is still not fixed. Getting quite fed up with the bad service of FNB.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2016, 14:32
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)