New account, cheque card not working

<p>So I opened a cheque account with FNB online about 2 weeks ago. Getting the card to my workplace was a mission alone, after much attempts to contact their courier partner, I requested they send my card to a branch (Lakeside Mall) where I could collect it, collecting the was a mission too, had to return to the branch a few times to actually get my card.</p> <p>Upon getting my card, I immediately made a deposit.</p> <p>This morning as I tried to load credit on my Gautrain card, the FNB card declines.</p> <p>R1300 - DECLINE</p> <p>R1800 - DECLINE</p> <p>R45 - DECLINE</p> <p>My embarrassment.</p> <p> </p> <p>I go into a branch and the lady tells me it's probably an error on the Gautrain merchant and I should try a different place. Went to a different place, tried to make a purchase of R25 - DECLINED!!!!</p> <p> </p> <p>FNB, do something here ASAP before you lose a customer.</p>