1 reviews | Active since May 2017

02 May 2017, 11:36

New Account Card Delivery

<p>I have opened a new account- the card was approved on the 21st but I have still not received it. </p> <p> </p> <p>Why does it take so long? I have had no communication from the bank so I don't know what to expect...</p> <p> </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2017, 12:07
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)