1 reviews | Active since Jan 2016
New account but Card not delivered
I opened a new account for my daughter 2 week ago but did not receive the bank card yet. No communication via email or cell number that card is ready.
Good day Mr. rooibok99
Thank you for your complaint. We have reviewed the matter and referred the matter to the PCB division for further review. The PCB division handles administration on all cards including delivery and liaising with the courier companies.
Your Hello Peter reference in this regard is:***NF
They will review the matter and provide you with feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
(T) ***
***
Good day Mr. rooibok99
Thank you for your complaint. We have reviewed the matter and referred the matter to the PCB division for further review. The PCB division handles administration on all cards including delivery and liaising with the courier companies.
Your Hello Peter reference in this regard is:***NF
They will review the matter and provide you with feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
(T) ***
***