NEVER USE THIS BANK

I transferred R1000 IN ERROR in OKT to this inactive account and until today I have not found a means to get it out of there.

The bank consultants make me phone the credit card nr and gold account devisions , they make me write emails to fnb, the consultants at the bank make me use the app chat service to downgrade my bank account or upgrade it and then the chat people send me back to the ban****

They jus took my R1000, closed the credit card account and still charge me for the gold account which I never activated!!!!! their customer service thus does not exist!!!

I wish I can close my bank account!! but that will take 2 yers probably.