RM
Rhoneth M
1 reviews | Active since Oct 2018
25 Mar 2019, 09:11
Never use FNB - Paypal services if you are foreign!
I am foreign but have been living and working legally in South Africa for over 10 years. I have used many financial institutions easily in the past. I now needed to withdraw money from Paypal services using FNB and what a complete fail that turned out to be. I visited two of their branches to be assisted but even they couldn't help me. The FNB online banking system will not let me withdraw my funds because I am using a passport. That is ridiculous!!!
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Rhoneth M's updateReviewer Update
25 Mar 2019, 13:01I received a call from FNB to try to fix the issue. It is still not fully resolved as I am still unable to link my paypal profile to FNB.
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Rhoneth M's update25 Mar 2019, 13:01
Reviewer Update
I received a call from FNB to try to fix the issue. It is still not fully resolved as I am still unable to link my paypal profile to FNB.
FNB (First National Bank)'s replyOfficial
26 Mar 2019, 08:32Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB PayPal Services who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply26 Mar 2019, 08:32
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB PayPal Services who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)