NEVER USE FNB FOR FOREX TRANSACTIONS
<p>I received a a financial gift from my uncle abroad over 2 weeks ago. soon after he sent payment, i received a call fron FNB asking what the money was for, and i declared it. i thought that would be the end, and waited for the funds to clear into my account, but that did not happened. it is now two weeks later, and i have missed a great investment opportunity because different people within the foreign, kept asking me for differerent documents. firstly, i was asked for a loan agreement, it was not a loan but a gift. then i was asked for immigration documents, i am not an immigrant, one thing after another, and the rand has now strengthened, which means i am now losing money. i am frustrated with FNB. enough is enough.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
