Never use FNB CIPC service

I registered on the FNB business banking site for a new business on the 15th of January. On the 16th of January i was asked to email proof of residents and ID copies for all the directors which I did (I have proof). On the 23rd when I called to inquire about the status of my application I was told they had not received the attachments and so I sent them again. I was told to expect a document for me to sign latest the 24th which never came. I then called on the 26th to ask the status of my application which i was told they waiting for CIPC to provide Enterprise number. I called again on the 29th and I was told that my documents where actually not attached to my application but they confirmed that they received them. To this day I am still waiting for my application to be finished. Every time I call I get a different story,its so tiring. I regret using this service which is amazing because I used it before in 2016 and it was efficient. I guess the standard went down.