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Mmetja M

1 reviews | Active since Jan 2018

01 Feb 2018, 06:29

Never take revolving loan with FNB

After I settled my revolving loan and asked FNB to close my account, they delayed closing my account so they can continue taking money. You have to run after them and they all pretend not to know what is going on. So over this, Im moving to another bank this weekend. Premier account is a waste of money the team of bankers are so *********** and clueless

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Feb 2018, 10:33
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***