Never switch to FNB

<p>I have never in my life experienced such bad service in my whole life. I was a Standard Bank client and because it was advertised it is easy to move over to FNB online i made the change. This process started on 04/07/2017. It is 26/07/2017 and my accounts still has not been finalised. Just to list a few issues:</p> <p>I received the quotations for the credit card and overdraft, signed it and sent it back to the email addresses provided, after a week they called me to say they have only received partial info, so I sent the same documentation to 4 other email addresses. After a few days, I phoned them to ask if they have received it, again NO! After I complained on the website they put me in touch with someone to mail directly. After a week someone phoned me back, then did a new application for a credit card after I told het I already app****. And the whole process started again. then to top it all, my card now gets declined at all ATMs and swipe terminals that is not FNB ones. I phoned the call centre about this, alas apparently nothing is wrong, when I made a purchase I was left embarrassed by a declined card.</p>