NEVER SAVE MONEY IN YOUR BOND AT FNB - U WILL STRUGGLE TO RELEASE IT!!!!!

I WILL NEVER TRUST FNB AGAIN WITH SAVING IN MY BOND!!!! We app**** for our Bond's pre-paid savings and they lost our application forms. Made us a phone in 4 times, each with a different story. "madam it will take 4 to 7 working days" then " it will take 7 to 14 working days". Then after waiting for 8 DAYS, WE WERE TOLD THAT THEY DID NOT RECEIVE OUR APPLICATION FORMS. WHEN WE HAVE PROOF THAT IT WAS DELIVERED TO FNB. MY GOODNESS, WE LITERALLY ARE FIGHTING TO RECEIVE MONEY WHICH WE HAVE SAVED IN OUR BOND REPAYMENTS!!!! IMAGINE IF THAT MONEY WAS FOR MY CHILD'S VARSITY FEES, THEN HE WOULD NEVER BE ABLE TO ENTER UNIVERSITY DUE TO THEIR INCOMPETENCE. I HATE FNB AND I ONLY TRUST CAPITEC WITH MY SAVINGS. I WILL NEVER SAVE MONEY AT FNB EVER AFTER THE HELL I AM GOING THROUGH TO FIGHT FOR MY SAVINGS TO BE RELEASED!!!!