1 reviews | Active since Oct 2016
Never open an Estate Late Account
<p>Worst experience ever. When opening the account I was advised that I had an internet profile and that transfers was done as usual… Fast forward to where payments have to be made and NO I don’t have Internet Banking I have to use a Cheque book meaning that not only do I have to go to every Debtors specific bank (costing me money) I also have to wait for these payments to be made so the whole process feels like we are back in the 90’s. If I was advised of this before I opened the account I would have gone to another bank that does actually have Internet Banking and also pays interest on their estate late account.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
