Never open a business account with FNB

FNB have not resolved my previous complaints nor given feedback! I am waiting for feedback regarding my complaint in regards to a business credit card which was offered to me upon opening the account as a dummy of which the consultant advised in 6 months of trading I can qualify for this product. Online reviews regarding a business credit criteria advises that you need a business account in order to apply for a business credit card, I have a business account with Fnb for more than 9 months of trading to which FNB are not able to assist with no explanation. They only advised me that the account scoring has not been declined nor has it been approved , after communication it seems like FNB are choosing not to assist with no valid information, a product offering that they are not able to keep up too. I would have never banked with FNB had your agent not indicated that the company would get a credit card in 6 months and this is what determined my choice with you guys, I’m still waiting feedback regarding why the agent advised me of such if such is not available, . I will not advise any businesses to bank with FNB as they are never able to asssit nor give proper indication regarding product offerings in terms of business. I even asked your consultant if they can’t offer the credit card then increase my overdraft which even that she can’t assist nor explain how it got approved when the scoring was exactly the same and I had the same scenario regarding that. All she says is that its too soon for an increase as the overdraft was given a month ago?? Shouldn’t any decision be based on affordability? The service is pathetic and staff knowledge on product knowledge or giving feedback is **********. All they say is they can’t help based on what no one knows?? Never bank with FNB they are never able to give you the opportunity to expand your business.