Never move to FNB Home LOANS OR Private Bank

<p>I bought a house and app**** for a home loan via a bond originator. They app**** at a few banks including FNB, who had system errors at the time and we had to wait for them (first warning bells) they eventually gave an answer and said they will match my current banks rate if I gave proof which I did, then If I move my portfolio even further, so I decided well everybody say they are good and they advertise it so why not, THE BIGGEST MISTAKE OF MY LIFE.</p> <p> </p> <p>I got a call from Linda van Zyl and all went well, cheque account created, card delivered. I forwarded my credit card application toe her on 26/08/16 , then I got an email from Victor Wallace that he will look after my account , 20/09/16, I followed up about this to hear I need to send my credit card application still to them which I have done almost a month ago.</p> <p> </p> <p>After I complained they rushed the credit card, the FNB currier company phoned met to deliver my card, but they can only do it the 29 / 09/16 or then only 06/10/16 as they only have drivers in my area on those dates. Then I receive a statement where they debited my Cheque account with R310, 50 but I have not even activated my card or account yet as the cheque card is still in the envelope as it was delivered.</p> <p> </p> <p>Waiting between two to three day per query for Mr Wallace to reply, not saying sorry, and just thanking me for my emails.</p> <p> </p> <p>If this is the Private bankers FNB want me to entrust my money with NEVER.</p> <p> </p> <p>I cancelled all my accounts as who would like to do business with a bank with such poor service. As usual the client are always at the short end of everything as I could have done my bond at ABSA , but as FNB gave met a further discount if I move who would not move, no account no further discount .</p> <p> </p> <p>Yes FNB, is this how you treat customers fairly?????? Would like to see how you explain all this at the hand of TCF </p> <p> </p>