1 reviews | Active since Jan 2017

16 May 2019, 16:28

Never get back to clients until we complain on Hellopeter

FNB you don't even deserve 1 star. Last week I sent a request to FNB via the online portal for someone to call me and to come and see me to fully explain what is going on in my Home Loan account. To date still no one has even called or cared to contact me. I also have R 34 coming off my account every month to ADT which I never agreed to, which I beleive is *****, but again No one called. WHY coz they don't care!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 May 2019, 09:00
Official
Good Day Romy Nomis
 
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***