Never get assistance with 1 call. Never

I closed my credit card 2 weeks ago, to date im still charged and for what i dont know. I called 10x and all the times none of the consultants could help me. So there's no way to contact FNB and get assistance 1 time. Youll need to continuously call for the same thing. Im so ****ed 😡 by the level of service. 10x and none is helpful. Im told about an app. This is the most tedious process you've ever created, so those who dont have access to the app should travel kilos and kilos for something they had already done but you failed to implement. FNB you are slowly becoming as useless as capitec.