1 reviews | Active since Jul 2015
Never ever try to open FNB Business Account Online
I started dealing with FNB Business Online in May. <br> <br> You get a password and access yet when you upload docs the system does not accept it and on enquiry, the first access code lapsed.<br> <br> I immediately received ebucks and a card which was cancelled two weeks later.<br> I submitted documents, again and again. FNB states they called me yet no call appeared on my phone.<br> At the end of June I took leave to go to a branch with all the documents. There I was told no one can help me but the online desk as I had to approach the branch first. <br> <br> I submitted a complaint on 13 May 2015 with a promise of 3 days to care@FNB. Nice care, I get automatically generated emails without any follow through - reference 701936. I submitted my corrected documents again on 23 June 2015. Sent two mails to follow up - NO RESPONSE.<br> Submitted another complaint ***. Sent another mail to kentescalations, care etc, with NO assistance, no feedback.<br> <br> Never ever ever ever open a business account online with FNB.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 719063.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 719063.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
