Never ever have only a business account with FNB you don't exist

Today I got my ebucks statement and I decided to query a calculation issue. I phoned the ebucks department after 5 mins a person which is obviously working from with a child blaring in the background. We cannot authorise you on the app. Huh - I am sitting with app in front of me. Again the same excuse. you must phone your business banker/ WHO THE HELL IS THIS I have never been contacted by a business banker.