TC
Thilo C

1 reviews | Active since Jun 2011

23 Nov 2016, 09:10

NEVER EVER GO FNB CONNECT!!!

<p>Complained on 17/11/2016, ref no. ********** .</p> <p>Was told a formal complaint was lodged on my behalf. Clearly this didnt happen!!!</p> <p> </p> <p>No feedback since nor has the money that fnb stole been replaced!</p> <p> </p> <p>Thank goodness I didn't sign a contract with fnb connect! From joining just over 3 months ago, its been the worst experience with any service provider ever!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2016, 10:01
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)