NEVER ENDING FICA

<p>After submitting my FICA docs (proof of address) to FNB numerous times and even after recieving confirmation all is in order from FNB, I still get sms from FNB requesting to submit my FICA docs within 24 hours or my banking services will get suspended. Somewhere someone is not doing their job properly or there is a serous communication gap between the employees. Maybe a glitch in FNB's system?... Whatever it is - This is unacceptable from a bank which claims to be the most innovative. Is this how customers are being treated? I need FNB to please stop bugging me for FICA docs which has been submitted already and start getting their facts straight and please get their employees who seems to be sleeping behind their computers, to wake up and do their jobs right.</p>