LN
Luvo N

1 reviews | Active since Nov 2014

20 Jan 2021, 11:28

Never Ending Anguish Dealing With FNB PayPal

This is now my third time complaining on Hello Peter on the same issue!!!!!!!!!!!!!!!!!!!!!!! I'm trying to link my PayPal account to my FNB profile but I keep getting an error code 8064. Just like many other people here who have tried to contact FNB PayPal, I also tried to contact them but nobody is answering the phone and my emails are not being responded to.

From having my original FNB profile blocked out of the blue and with no explanation and being told it needed to be verified, and then being informed that it was *******ed and I had to register a new account as a non-FNB account, and then still experiencing issues registering the account, to finally being I successfully registered the profile, and then being unable to link it to my PayPal account. I continue facing one obstacle after another for an issue that is supposed to be straightforward in terms of resolution. I have never had to deal with this in my entire life. Now I am being held to ransom as I can't access my PayPal money which I need urgently. The lady at the Metlife branch in PE told me that it would be easier to assist customers with PayPal issues if they had an FNB account so it seems like I am being forced to open an FNB account to be able to use PayPal even though I've used my previous profile for many years without any issues. To top it off, the first complaint I registered with reference number ***NF has still not being resolved and nobody has contacted me over a week!

Your customer service has really deteriorated over the years and it is incredibly atrocious!!!!!!!!!!! I F%$!*! hate you FNB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
LN
Luvo N's update20 Jan 2021, 11:33
Reviewer Update
I"m at the point where I am depressed, tired and stressed out because of FNB. I want someone to call me now as I have been waiting for someone to get back to me for over a week!!!!!!!!!!!!!!!!!!!! When are you going to f$@$! contact me?!