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mme.samuel mme.samuel

1 reviews | Active since Dec 2011

17 Nov 2015, 13:06

NEVER DEAL WITH FNB - 1 MONTH WAITING CREDIT CARD

Dear all reading this,<br> <br> <br> I HAVE been with FNB since 16 years old, I have a platinum cheque, loan, car and platinum credit card - never did I miss a payment - I have stunning credit records.<br> <br> <br> I ordered a new card and are now waiting 4 days shy of a month for delivery to my work one whole month .... really and the adverts on TV and radio wow - you will never hear this on adverts noooo they take 2 working days top if you new hahahah good luck then, so i am negotiating with different banks for better interest rates - I am ready to leave FNB for good - never ever will i defend them again - this is shocking horrible service.<br> <br> very sad

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Nov 2015, 13:18
Official
Hello Coldspell77,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.

The reference number is 813680.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)