NEVER CHOOSE FNB

IF YOU WANT TO BE TREATED LIKE YOU MEAN NOTHING AS A CLIENT, CHOOSE FNB. Nothing is ever simple or easy with FNB and you are guaranteed that you’ll be put on hold whenever you call them for anything and then you’ll be transferred and transferred and transferred and transferred until you’ve wasted so much time & money that really you would’ve been better off just going to another bank. I wanted to apply for a loan today but apparently it’s really hard to efficiently deal with a client who has been a client for over a decade, no personalized interest rate, and I’m just transferred again and again and again. Oh and I can’t phone my local branch for assistance, they don’t deal over the phone and of you want an appointment you get to ‘make a booking’ and then go stand in a queue anyway.... MOST IMPORTANTLY THIS IS NOT AN ISOLATED INCIDENT, BUT INSTEAD THE FNB DEFAULT TREATMENT