1 reviews | Active since Oct 2018
never bank with fnb
My account is frozen by fnb,they said the complainant should e mail a case number.when I phone the complainanti she said they never mention anything about e mailing a case number.now I have to suffer.
Good day Monde Nciweni,
Thank you for your posting.
Your comments had been escalated to FNB ***** Risk Management who will be in contact with you.
Please note that whenever you log a complaint a new reference number is generated which goes to the back of the queue, this delay the resolution of the complaint . Please provide the relevant department time to investigate the matter and to provide you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Monde Nciweni,
Thank you for your posting.
Your comments had been escalated to FNB ***** Risk Management who will be in contact with you.
Please note that whenever you log a complaint a new reference number is generated which goes to the back of the queue, this delay the resolution of the complaint . Please provide the relevant department time to investigate the matter and to provide you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)