NELISWA NGILIMA - ASSEST TO FNB

I opened and account with fnb almost a year ago and all ive been experiencing is terrible service - i called to cancel a sim contract and i actually dreaded the entire process, but to my delight i was assisted with such professionalism, I'm actually very surprised - THANK YOU FOR YOUR ASSISTANCE - NELISWA NGILIMA!!!!!!!!!!!CUSTOMER SERVICE AGENT