BB
Benjamin B
1 reviews | Active since Jan 2014
26 Mar 2015, 12:47
Negligence and just plain ignorent
I have been debt free for more than 3 years to this day fnb has not updated my status and they said they will phone me with explanation 3 weeks ago.... Still waiting! How do I move to different bank
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Mar 2015, 13:48Hello Ben856,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 655481.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 655481.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply26 Mar 2015, 13:48
Official
Hello Ben856,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 655481.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 655481.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)