rG
ruan G
1 reviews | Active since Jan 2016
09 Jan 2016, 07:58
negative account
When I wanted to withdraw money my account said it was negative 12450 rand I went to fnb put through a ***** complain when I did I received a letter from the bank stating that I did indeed give permission for for transactions to go trough and also said I should contact the merchant. I did so. This morning when I wanted to see my balance it stated that I am in the negative 20 000 rand. This is unacceptble I don't even get paid as much and everything went of on my credit card.
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Jan 2016, 08:18Hello ruanvgreunen1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845525.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845525.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Jan 2016, 08:18
Official
Hello ruanvgreunen1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845525.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 845525.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)