MS
Mooketsi S
1 reviews | Active since Oct 2018
24 Dec 2018, 10:08
Need urgent help "today"
I am a disapointed fnb loyal client,after so many months of loyalty in using their temporary loan offer suddenly on a chrismas FNB turns it into a black Christmas ,my temp loan has been lowerd by 1200 to my suprise I do not qualify for a personal loan as well one of wich is my first time applying for.I called in an spoke to a lady by the name of ntokozo who tells me a cannot get assisted in fixigng the offer???highly disapointed
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FNB (First National Bank)'s replyOfficial
24 Dec 2018, 12:35Good Day Mr Sefora,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply24 Dec 2018, 12:35
Official
Good Day Mr Sefora,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***