MM
Mokgadi M

1 reviews | Active since Dec 2011

24 Jul 2018, 06:42

Need to make payment

Good day

I'll start by saying thank you to S Hiva and team for enabling me to finish myoverdraft debt that was handed over to that *********** company. I have received my settlement letter from FNB thank you. With that said I have two other residual accounts with you guys that are handled by Groenewald and Lubbe.

My loan account is still fine however my credit card account I have made payments, I have sent the POP for the payments they said I didn't make and no one still gets back to me.

I have resorted to this platform cause your internal emails don't usually get feedback. I would just like for the accounts to be opened for me if possible so as I pay internally. I tried paying internally this month but my payments were rejected. My ID number should still pick me up on the system.

Thank you

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2018, 09:21
Official

Good Day

Thank you for your posting . however its only the relevant departments that can assist you.

We have escalated this matter , feedback to be provided soon.

Ref; ***NF

Regards,

MM
Mokgadi M's update28 Jul 2018, 04:55
Reviewer Update
As usual, no one has contacted me, again I need to force to pay you guys. I'll be keeping all communication as proof for when y'all wanna harass me and all I wanted to do was make payments.