SM
Shane M
1 reviews | Active since Aug 2010
03 Mar 2015, 12:22
Need Proof of Payment Urgently
I made a payment on Saturday the 28th of February 2015 and I haven't received the proof of payment confirmation via email. I have emailed your incontact services but received no response. What's the point of being a Platinum card holder when the service is not worth paying extra for? <div><br></div><div><em>(Supplier name changed from FNB Insurance Brokers to First National Bank by Hellopeter.com)</em></div>
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Mar 2015, 14:34Hello Shane009,
Thank you for bringing this matter to our attention and apologise for the inconvenience caused. Kindly note that your complaint has been forwarded to the relevant area manager for investigation and urgent resolution.
I trust this to be in order.
Eunice Molosiwa
Thank you for bringing this matter to our attention and apologise for the inconvenience caused. Kindly note that your complaint has been forwarded to the relevant area manager for investigation and urgent resolution.
I trust this to be in order.
Eunice Molosiwa
FNB (First National Bank)'s reply03 Mar 2015, 14:34
Official
Hello Shane009,
Thank you for bringing this matter to our attention and apologise for the inconvenience caused. Kindly note that your complaint has been forwarded to the relevant area manager for investigation and urgent resolution.
I trust this to be in order.
Eunice Molosiwa
Thank you for bringing this matter to our attention and apologise for the inconvenience caused. Kindly note that your complaint has been forwarded to the relevant area manager for investigation and urgent resolution.
I trust this to be in order.
Eunice Molosiwa