1 reviews | Active since Jan 2017
Need proof of address to reverse a transaction in my own account.
I made a paymentfrom my saving pocket into my 32 day notice account by accident, funds needed to go to my main account. Now fnb is revising to help me reverse the transaction before I update my proof of residence at branch which i work till 5 and fnb branches are close so i can only do it on saturday when it will be to late. I am so so so angry this is really so so stupid.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team