BJ
Busi J

1 reviews | Active since Dec 2011

05 Nov 2019, 22:56

Need my money back

It was last month when I swapped my business account to fnb at over port. When I open account the was no issues at all. Then the fnb lady was absolutely amazing with her service. I transfer all my funds from my previous bank to fnb. Reason I changed this bank some of the companies don’t want to except my previous bank. The lady convince me to open personal account where I can pay my salary. Which I did. When I start to use card for personal account is blocked.

Even when I go online is not working. I went fnb Overport like several times. They told me we rest your card it should be working. But not. Yesterday I went back again. They found my account is blocked for ***** which is I’m not aware with it. I told them they to close that account and give me my money back. As this account have problem. I will have challenges if I’m not around home.

They said Khaula for ***** is the one who blocked my account. What I was asking to give me my money back as I have no time at SA by next week I have to go back Onboard at work. I even show them there my documents already. So now they can’t get that khaula. It a pity if I transfer a money its go through easily when I have to use it, it’s a issue. If they don’t give me my by today I’m going to report to check point and tv news. Also via social media and network. This card I use it where ever where I’m. Fnb will be responsible for all causes I make to travel to all this office. This not a threat. I mean it

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Nov 2019, 08:36
Official
Good Day Busi
 
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.

Ref: ***NF

Regards,
Hello Peter Team
Tel number: ***