Need my money back and close the account

I am very DISGUSTED with the service I received as a platinum banker with FNB that they cannot help with the money that was debited from my account of 2700 odd rands.<br> I have spoken to more than 5 people and they are all useless.<br> If I cannot trust my bank with my money who can I trust?<br> I have been with FNB for years and it's a disgrace that I have to go through this.<br> I have spoken to Celest who claimed she was the manager and she gave me attitude. I need this bank account closed with immediate effect please and I want my money I cannot be sent from pillar to post I am sorry.<br>