Need assistance without cellphone banking

My phone has been taken in for repairs and thus i do not have access to my cellphone banking. I have access to internet banking, but it sends a password for approval to my cellphone, which is at Vodacom for repairs.

I've been trying to call FNB the whole day for assistance but i get that IDIOTIC automation thing where it keeps on saying its sending link to my phone to approve. I DONT HAVE A PHONE. Honestly, not everything needs to be automated. If i was through to a real human, i could explain this and perhaps speak to a banker to help. IM SO FRUSTRATED!!!!!!!