NT
Neil T
1 reviews | Active since Jul 2012
12 Sept 2019, 07:13
Need Assistance
I am a very unhappy customer. I have this CBS legal on my online banking profile which i need to have removed. I have called FNB numerous times but they transfer me from pillar to post and no one can assist. Please can FNB assist here. I am at this point of closing my accounts and moving to another bank. Thank you
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
12 Sept 2019, 10:19Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply12 Sept 2019, 10:19
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
NT
Neil T's updateReviewer Update
08 Oct 2019, 13:48Up to now i only received an email that you received my complaint but no know has called to sort it out.
Thank you FNB
Thank you FNB
NT
Neil T's update08 Oct 2019, 13:48
Reviewer Update
Up to now i only received an email that you received my complaint but no know has called to sort it out.
Thank you FNB
Thank you FNB