1 reviews | Active since May 2016
Need assistance
Hi
The 2015 I embraced Islam and changed my name. I know there is a lot of paperwork involve when doing so. I have updated all my accounts the only one that I'm struggling with is FNB. Now I want to purchase a home for me and my family and the only bank that can assist me trough my employer is FNB but they require a letter of confirmation that i do not have and will take up to 2 months to receive from Home Affairs. However my contract to purchase is about to expire . Is there anyway FNB can assist
Saleem
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***