NO
Nicole O
1 reviews | Active since Apr 2019
27 Aug 2019, 09:56
Nearly a thousand rand taken off my debit account every month
I have had an amount of about R700 to R900 coming off my debit account every month on pay day. I have NOT authorised ANY debit order of such. each time i try and get through to client care they NEVER resolve the issue. I have been a loyal client for as long as i can remember and to this day I have been VERY dissapointed with the useless service. I pay about R300+ bank fees every month for pathetic service. You do not look after your clients AT ALL. Please resolve this issue, as I am about to change banks.
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FNB (First National Bank)'s replyOfficial
27 Aug 2019, 10:41Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply27 Aug 2019, 10:41
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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