Nearly a MONTH for any response!

I submitted a online application to increase my credit card limit on the 24th of February. <br> <br> After having had to call in SEVERAL times I was FINALLY advised on the 3rd attempt at calling this department and having been passed around like a hot potato, that the were waiting for a latest payslip. I sent that through happily the next day. <br> <br> I called in one WEEK later after not having heard anything again, and were advised that they were busy processing an --entirely new credit card application-- and were still in the process! I immediately told the man that I do not want a new credit card! I only want my limit increased as my salary has more than DOUBLED since last year! <br> <br> He said that he now has the new payslip and it would be processed immediately. It's now again nearly a WEEK LATER and I have not had ONE phone call from yourselves. Nothing has been processed and I am still waiting for any sort of correspondence from you!<br> <br> When i initially app**** for my credit card i had it in my hands withing 5 days -- WITHOUT having had to fax anything though! <br> <br> To just increase a limit is now taking a MONTH. Read that again. A MONTH!<br> <br> Get this account sorted out immediately.