JC
JAN C

1 reviews | Active since Nov 2014

27 Jun 2017, 10:30

****NDOUS EXPERIENCE

<p>The word service and FNB connect can't be put into the same sentence.</p> <p>FNB connect made a mistake with my account, instead of ratifying it have been just empty promises up to now</p> <p> </p> <p>*********** staff who keep on blatantly lying.</p> <p> </p> <p>The latest shenanigans have been that they have changed my debit order date without my permission or consent.</p> <p> </p> <p>STRONGLY RECONSIDER BEFORE MOVING OVER TO FNB CONNECT.</p> <p> </p> <p>Final note: FNB will send an automated message “responding” to this complain, do not be fooled it is just done so that it seems that they respond to claims.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2017, 10:57
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***