MH
Mohau H
1 reviews | Active since Feb 2014
29 Sept 2015, 12:59
NCR Complaint *** closed with no update
I have logged a complaint concerningg removal of Debt Review. I have provided all the required documents to the point i had to approch NCR. A complaint was logged and NCR consultant was told that the data is now updated. To my surprise, when i check with the Sales consultants, my records still shows as if im still under Debt Review. <br> <br> Please advise if i have to escalate this issue to CEO since i cannot find help from the trusted FNB consultants
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FNB (First National Bank)'s replyOfficial
29 Sept 2015, 13:12Hello Kanunu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768628.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768628.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Sept 2015, 13:12
Official
Hello Kanunu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768628.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768628.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)