Nazley’s negative vibration towards FNB client!!

This afternoon I went to Woodstock branch FNB. A woman with a tag Nazley was not interested in attending to me. I arrived at the door, she was helping a client, I waited because I know FNB uses a ticket system for queue, only for Nazley to finish the client she was helping and moving on to help someone who came after me, when I contested, she clearly showed a different character and told me to call FNB for my query. I’ve been to FNB for the same query before but there was a document missing hence they could never assist me in Cape Town branch. Nazley showed attitude, she showed no interest of helping me and told me to call FNB for further assistance without even giving me a number to call. Such behaviour are uncalled for, particularly out of nowhere. I felt disrespected for the first time as an FNB client since I became a member as a teenager!!