1 reviews | Active since Sept 2011
Navi-Car FNB
I made an online application for my license renewal and submitted all the relevant documents. After 2 days I received a notification informing me that my documents didn't meet the requirements but then on the same day much later on, I receieved another notification indicating that my documents are in order. So I was under the impression that all is well.
After about a week I was informed that my application was successfully cancelled but I never asked for that. This irritates me because when I called in (I called in and used the secure chat feature), I was not offered any help accept to reapply which also means I have to pay for arrears because of the incompetence of whoever dealt with my application. I'm really disappointed at how everything went and in these services offered by FNB that are supposed to be hassle free!!
My complaint has still not been resolved, I still haven't received my license disc and it has been cancelled again.
Every time I submit, the system indicates that my documents have been received and after weeks rejected. Why is there not a verification process on the app itself?
This has gone on for too long, will someone please help me. Again this is incredibly disappointing and costs me as your customer, because each time I resubmit I have to pay for the extra charges.
My complaint has still not been resolved, I still haven't received my license disc and it has been cancelled again.
Every time I submit, the system indicates that my documents have been received and after weeks rejected. Why is there not a verification process on the app itself?
This has gone on for too long, will someone please help me. Again this is incredibly disappointing and costs me as your customer, because each time I resubmit I have to pay for the extra charges.