NAVCAR Rollercoaster

At the end of August, I app**** for a car license through NAVCAR. Infringements blocked the original application. I received a refund, paid for the infringements and, app**** again, and sent proof of the infringement payments twice to NAVCAR. 24 emails later and 2 months later still no license disc. You say you will get back to a person after 48 hours, but you don't. It takes weeks. I was told that my disc was on its way. I was sent a tracking number. The courier company can't even find me on their system. They said that FNB does this to all their clients who app**** for license discs. I have asked for a refund again, still no reply. This has been a terrible experience and to date not as much as a single phone call for assistance. Thanks, guys.