LS
Lynne S
1 reviews | Active since Mar 2020
03 Dec 2019, 11:52
NavCar is a terrible overpriced slow, unreliable license renewal service
I have still not received my license papers even though I have spent R 1,000. I paid 7 days ago and I am still waiting. The current excuse is that the "post office was out of paper". Elandi Fourie has asked for feedback from FNB and I have submitted several complaints asking WHERE IN THE TERMS AND CONDITIONS does it say that I will pay R249 instead of R199 for delivery and where can I find the terms and conditions??????? I am feeling cheated and not getting an answer from FNB.
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Replies (2)
FNB (First National Bank)'s replyOfficial
03 Dec 2019, 14:25Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Dec 2019, 14:25
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
LS
Lynne S's updateReviewer Update
05 Dec 2019, 08:59Still no answer from FNB. Where are the Navcar Terms and Conditions and WHERE IN THE TERMS AND CONDITIONS does it say that I will pay R249 instead of R199 for delivery??????? I am feeling cheated and not getting an answer from FNB.
LS
Lynne S's update05 Dec 2019, 08:59
Reviewer Update
Still no answer from FNB. Where are the Navcar Terms and Conditions and WHERE IN THE TERMS AND CONDITIONS does it say that I will pay R249 instead of R199 for delivery??????? I am feeling cheated and not getting an answer from FNB.