nav>> Home = nav>> Hell

I have tried several times to apply for a home loan using the nav>> Home function on the FNB app. Alas, it is useless. It either kicks you out, or only once you have entered your entire pedigree tells you that the system is not available. Worse is that it does not save any of your info, so you have to start all over again. Trying to report the bug to your "team of premium bankers" returns a data error. A visit to the local FNB (Knysna) was also a waste of time. No one at the welcome centre (apart from a dysfunctional machine) to point one to a home loans consultant and thus you have to wait 30 minutes to speak to one of two consultants who will most likely direct you to someone else. I have better things to do with my time. And there are other banks.