Nasty bad service by FNB.

Over the 30 years that I have been with FNB client as their private client, I never thought this day will come when I want to part ways with this monstrous company.

I erroneously deposited money into someone's bank account whilst paying one of my employees, all what they can say is they do not reverse pay and clear transactions.

The bank knows the person the money went to but is not willing to assist me as one their long-standing loyal clients. It is more probable that the person the money went to will adhere if FNB intervenes. After they gave me her details, she has failed to cooperate with me yet she has admitted having seen the deposit and ended up making utterances like " f%@k off it was your mistake " to me. I have my communication with her on SMSs and I have all the evidence. FNB can definitely get something from her should they communicate with her. Her bank, Standard Bank advised that it is possible yet FNB tell me of some nasty policies.

I am furthermore going to seek a new banking home for my business account and other FNB accounts I have as they have proven that they do not care about their clients.

I have really been patient with FNB with many other bad service I have received, perhaps it is now the time to part ways.